Privacy Policy

Effective Date: 01/01/2025

KELTEX is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.

By using our website or engaging with us in any other way, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please refrain from using our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you contact us, sign up for our services, or make a purchase, we may collect your name, email address, phone number, billing and shipping address, and other information necessary to complete transactions or communicate with you.

  • Business Information: As a textile weaving mill, we may collect business-related information from suppliers, vendors, or customers, including business names, tax identification numbers, purchase orders, and other operational details.

  • Non-Personal Information: We may collect non-personal information about your usage of our website, such as IP addresses, browser types, device information, and browsing patterns through the use of cookies and other tracking technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders and provide requested products or services.
  • To communicate with you about your account or transactions, including sending order confirmations, invoices, and updates.
  • To improve our products, services, and website functionality.
  • To comply with legal obligations, including accounting and tax requirements.
  • To send marketing communications (if you have consented to receive them).

3. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party service providers who assist us with tasks such as processing payments, fulfilling orders, managing marketing campaigns, and providing customer support.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
  • Legal Compliance: We may disclose your information if required by law, such as in response to a court order or government request.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee the security of any data you transmit to us.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or update your personal information.
  • Request the deletion of your personal information, subject to certain exceptions (e.g., for legal or business purposes).
  • Opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email or contacting us directly.

 

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. These technologies allow us to remember your preferences and analyze website usage to improve our services. You can control cookies through your browser settings, but disabling cookies may affect some functionalities of the site.

7. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

KELTEX,
KODAKKAD HILLS,

ATHAVANAD PO.

MALAPPURAM Dt